HomePrivacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

RG Bread collects the following data:

  • Personal identification information (Name, email address, phone number, house address) when you purchase from us. This is purely to fulfil orders or to respond to your enquiry and for no other purpose

How do we collect your data?

You directly provide RG Bread with most of the data we collect. We collect data and process data when you:

  • Send an enquiry or place an order for any of our products or services.
  • Use or view our website via your browser’s cookies.

How will we use your data?

RG Bread collects your data so that we can:

  • Process your order and respond to your enquiries
  • Email you with regards to your order or enquiry if there are any issues

How do we store your data?

RG Bread securely stores your data with our host FastComet.

RG Bread will keep your personal data (name, address, phone number, email address) for 14 days after your order is completed. Once this time period has expired, we will delete your data automatically via our Woocommerce plugin.

What are your data protection rights?

RG Bread would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request RG Bread for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that RG Bread correct any information you believe is inaccurate. You also have the right to request RG Bread to complete the information you believe is incomplete.

The right to erasure – You have the right to request that RG Bread erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that RG Bread restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to RG Bread’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that RG Bread transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: enquiries@rgbread.com

Or write to us: RG Bread, 10 Prospect Street, Caversham, RG4 8JG

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

RG Bread uses cookies in a range of ways to improve your experience on our website, including:

  • To keep items in your basket if you leave & come back
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – RG Bread uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Analytics –
  • Cookie Banner – to provide the alert for you to choose your cookie preferences
Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. Necessary
cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. 1 hour Necessary
cookielawinfo-checkbox-non-necessary This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Non-necessary”. 1 year Necessary
_savt This cookie is set by Square 3 years Other
tk_or This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack 5 years Analytics
tk_r3d The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience 3 days Analytics
tk_lr This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack 1 year Analytics

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The RG Bread website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

RG Bread keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 May 2020.

How to contact us

If you have any questions about RG Bread’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@rgbread.com

Or write to us at: RG Bread, 10 Prospect Street, Caversham, RG4 8JG

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that RG Bread has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email us at: enquiries@rgbread.com

Or write to us at: RG Bread, 10 Prospect Street, Caversham, RG4 8JG